RETURNS
& EXCHANGES
NON-DEFECTIVE MERCHANDISE:
All non-defective merchandise is guaranteed
for a period of 30 days from purchase.
We will gladly accept all returns for
a 100% refund, less a 10% restocking fee.
Any special shipping charges will not
be credited. Returned items must include
the actual certificate of authenticity
issued by us and be in original sale condition
with their appropriate boxes. We credit
the credit card used for the original
purchase or can give store credit. Please
call us at 1-619-549-8816 to obtain shipping
instructions.
Is the
item that I want to purchase currently
in stock?
All items should be considered in stock.
If it is not, and you ordered it, we will
email you within 48 hours to issue you
a date of when the item is expected in
stock.
This information
listed on our online catalog is the most
up to date information that we have in
regards to an item's in-stock availability.
Due to the very
large selection of products that we carry
it is impossible to guarantee 100% availability
of all the merchandise that we sell. If
an item that you’ve ordered is out
of stock or backordered you will be notified
by email promptly.
If I place
an order, how quickly will it arrive?
Total delivery time is equal to handling
time plus time for the chosen shipping
method.
Handling
Handling time is the time needed to select
and package your item for pick up by the
carrier (i.e. USPS or UPS). A long handling
time generally indicates that an item
will need to be manufactured prior to
delivery.
For the most up
to date information about how quickly
an item can be shipped to you, check the
product page that displays the product
image, price and detailed description.
Below the Add To Cart Button you will
see an estimated handling time required
for the item.
Shipping
UPS and USPS do all of our shipping, using
the fastest and most affordable option
available. The following are guidelines
to use for shipping methods: Insurance
is added to every single item sold at
American Icon Autographs.
Can you
mail me a catalog?
At this time American Icon Autographs
does not produce a printed catalog. Our
complete selection of merchandise is available
to view 24 hours a day, 7 days a week
on www.americaniconautographs.com.
How much
does shipping cost?
Shipping costs vary and are primarily
dependent upon the size and weight of
the item, the shipping method (Standard,
Priority or Overnight), the quantity purchased
and the ship to location.
To determine what
the shipping costs are for a potential
purchase, add the items that you’d
like to purchase to the cart. On the cart
page, the shipping and handling costs
for standard delivery are listed (for
delivery within the United States). To
determine what the shipping costs are
for Priority or Overnight shipping, begin
the checkout process. After you enter
in the desired billing and shipping address
you will be presented with shipping options
that show the exact shipping price for
standard, priority and overnight delivery
(when overnight shipping is available).
Payment
Options
We accept Visa, MasterCard, and American
Express. We can also accept personal checks
and money orders. To pay by money order
call us at 1-619-549-8816 and place a
phone order. We also accept paypal to
customerservice@americaniconautographs.com
Sales Tax
We charge sales tax to all California
orders.
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