RETURNS & EXCHANGES
NON-DEFECTIVE MERCHANDISE:
All non-defective merchandise is guaranteed for a period of 30 days from purchase. We will gladly accept all returns for a 100% refund, less a 10% restocking fee. Any special shipping charges will not be credited. Returned items must include the actual certificate of authenticity issued by us and be in original sale condition with their appropriate boxes. We credit the credit card used for the original purchase or can give store credit. Please call us at 1-619-549-8816 to obtain shipping instructions.

Is the item that I want to purchase currently in stock?
All items should be considered in stock. If it is not, and you ordered it, we will email you within 48 hours to issue you a date of when the item is expected in stock.

This information listed on our online catalog is the most up to date information that we have in regards to an item's in-stock availability.

Due to the very large selection of products that we carry it is impossible to guarantee 100% availability of all the merchandise that we sell. If an item that you’ve ordered is out of stock or backordered you will be notified by email promptly.

If I place an order, how quickly will it arrive?
Total delivery time is equal to handling time plus time for the chosen shipping method.

Handling
Handling time is the time needed to select and package your item for pick up by the carrier (i.e. USPS or UPS). A long handling time generally indicates that an item will need to be manufactured prior to delivery.

For the most up to date information about how quickly an item can be shipped to you, check the product page that displays the product image, price and detailed description. Below the Add To Cart Button you will see an estimated handling time required for the item.

Shipping
UPS and USPS do all of our shipping, using the fastest and most affordable option available. The following are guidelines to use for shipping methods: Insurance is added to every single item sold at American Icon Autographs.

Can you mail me a catalog?
At this time American Icon Autographs does not produce a printed catalog. Our complete selection of merchandise is available to view 24 hours a day, 7 days a week on www.americaniconautographs.com.

How much does shipping cost?
Shipping costs vary and are primarily dependent upon the size and weight of the item, the shipping method (Standard, Priority or Overnight), the quantity purchased and the ship to location.

To determine what the shipping costs are for a potential purchase, add the items that you’d like to purchase to the cart. On the cart page, the shipping and handling costs for standard delivery are listed (for delivery within the United States). To determine what the shipping costs are for Priority or Overnight shipping, begin the checkout process. After you enter in the desired billing and shipping address you will be presented with shipping options that show the exact shipping price for standard, priority and overnight delivery (when overnight shipping is available).

Payment Options
We accept Visa, MasterCard, and American Express. We can also accept personal checks and money orders. To pay by money order call us at1-619-549-8816 and place a phone order. We also accept paypal to seanjacoby@hotmail.com

Sales Tax
We charge sales tax to all California orders.

Group sales
If you are placing a large order for your team or company please contact us on any business day between the hours of 10AM and 6PM PST. We will be happy to ensure that you receive a awesome deal.

How quickly will my order ship?
A handling time exists for every item that American Icon sells. The handling time is the time needed to select and package your item for pick up by the carrier (i.e. USPS or UPS). A long handling time generally indicates that an item will need to be manufactured prior to delivery. The handling for an item often varies from product to product. For the most up to date information about how quickly an item can be shipped to you, check the product page that displays the product image, price and detailed description. Below the Add To Cart Button will see an estimated handling time required for the item.

Total delivery time is equal to handling time plus time for the chosen shipping method. Shipping times vary according to the desired shipping method. The following guidelines should be used:

Shipping methods and rates
Shipping costs vary and are primarily dependent upon the size and weight of the item, the shipping method (Standard, Priority or Overnight), the quantity purchased and the ship to location.

Shipping policies and restrictions
American Icon can only accept orders that are shipping to one of the following: United States, Puerto Rico, U.S. Virgin Islands and Canada. However, do note that there are certain products that can only ship within the Continental U.S. and cannot be shipped to P.O. Boxes or military addresses. Please read the product descriptions carefully to be sure the item(s) you are ordering are able to be shipped to the desired location.

Any international duties, taxes, and brokerage fees are not included and are the responsibility of the customer. If you have any questions about duties or custom charges please contact your local post office.

If I buy an item, and it goes on sale sometime after I purchase it, can I get a discount?
Unfortunately, we are unable to honor sale prices on purchases prior to an item or items going on sale.

Do you buy sports memorabilia?

No, we only purchase our sports memorabilia from licensed companies and large distributors.

How do you obtain your autographed memorabilia?

We obtain all of our memorabilia from paid athlete signings. These signings are conducted by licensed companies such as Mounted Memories, Upper Deck and PSA/DNA.